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    CUSTOMER SERVICE OFFICER

    Date de l'annonce : 22-06-2018
      Référence : CSO_230618

    CUSTOMER SERVICE OFFICER (CSO)

     1. Main Duties and Responsibilities

    - Serving customers diligently in strict respect of different SLAs.

    - Ensuring that correct information is obtained or given to customers and that confidentiality is observed in the handling of customers’ enquiries and transactions at all times.

    - Ensuring delivery of world class services to customers at all times.

    - Managing customers’ complaints and providing solutions in a timely fashion.

    2. Key Skills and Attributes

    - At least a first degree (or its equivalent).

    - Highly proficient in the English and French Languages.

    - Strong oral and written communication skills.

    - Highly developed interpersonal skills.

    - Friendly personality.

    - Computer knowledge.

    Age range: 21 - 30 years

    Language Proficiency: Bilingual in English and French

     

    Deadline:31/07/2018

     

    Contrat : CDI
    Disponibilité : Immédiate
    Lieu de travail : Douala - Cameroun
    Expérience demandée : 12 mois

     

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